By John Draper, Ph.D. Can SAMHSA and state leaders keep the promise of 988 without reporting on and supporting follow-up care? When the FCC recommended to Congress in 2019 that […]
 Seatbelts existed for decades before they became standard—and even longer before people actually used them. The same is true for effective substance use crisis tools. We have direct access […]
Sarah calls 988 from Casper on a Tuesday evening, overwhelmed by suicidal thoughts. The counselor at Central Wyoming Counseling Center uses a structured suicide risk assessment, creates a detailed safety […]
Transforming how crisis care systems respond to risk More than half of people experiencing suicidal thoughts never tell anyone. When they do disclose, it’s rarely to professionals—and the reason is […]
Part 2: How Extreme SLA Penalties and Cloud Restrictions Drive Away Quality Vendors This is Part 2 of a 5-part series on how states can deploy cutting-edge crisis care coordination […]
Reflections on 988 Day from someone who helped build the Suicide Prevention Lifeline foundation and is now focused on what happens after the cal.l Today marks 988 Day—a moment to […]
When Crisis Care Coordination Fails: The 3:41 AM Call A mother calls 988. Her son is hallucinating and hasn’t slept in days. He’s scared. She’s terrified. A mobile team is […]
The Georgia Poison Center developed a protocol for managing mental health crisis cases via iterative feedback with Georgia 911–related emergency medical services and Georgia 988–related mental health services. The Georgia […]
Part 1: The Real Cost of 99.999% Uptime Requirements This is Part 1 of a 5-part series on how states can deploy cutting-edge crisis care coordination technologies that deliver maximum […]
No matter the emotional darkness someone may find themselves in, there is a way forward. This truth is the heart of suicide prevention, and it’s why authenticity in storytelling is […]
Why do we call the people who come to our crisis facilities “guests”? For some, it might seem like a semantic choice—a softer label to ease discomfort. But in truth, […]
Mobile crisis teams have emerged as a cornerstone of the behavioral health crisis care continuum. As the new frontier for 988, these teams offer a critical alternative to sending law […]
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