May 13, 2024
Gregg D. Graham, who recently passed away at age 75 in Augusta, Georgia, was a trailblazer in crisis management and behavioral health care, with his work profoundly shaped by his personal and professional experiences. He is survived by his wife Harriette Adams Graham, their children Melissa Graham with her partner Jennifer Wright, and Andrew Graham with his wife Carlena, as well as ten grandchildren.
Gregg held an M.A. in Clinical Psychology from Appalachian State University and initially worked at New River Mental Health in Boone, North Carolina. His career trajectory shifted significantly after earning an MBA in East Tennessee, leading to pivotal roles at HCA managing mental health and addiction treatment facilities. His early engagement in community-based psychiatric hospitals offered him invaluable insights into the sector’s potential and challenges.
In 1991, Gregg settled in Augusta, taking a key role at University Hospital’s behavioral health services. This position fueled his passion for improving crisis intervention, eventually leading to the founding of Behavioral Health Link in 1995. Under his leadership, the company became known for its patient-centered approach and innovative crisis care solutions. He introduced managed care principles with a strong focus on real-time data and rapid response systems, earning a reputation as the “honest broker” who compassionately walked “hand in hand” guiding and supporting individuals and their families through their crises.
Gregg’s work was deeply personal, especially following the tragic loss of his eldest son Monty to an overdose in 2006. This personal tragedy spurred him to collaborate with Georgia’s mental health leaders to create the state’s first crisis and access line, a pioneering initiative that has been replicated nationally. His vision also extended to using software to support systems nationwide in realizing these goals, a testament to his innovative thinking.
His dedication earned several prestigious awards, including the Council of State Governments innovations award and Harvard’s Innovations in American Government award. He also played a significant role in Mental Health America, serving as President both in Georgia and on the national board.
Gregg was not only a respected professional but also a mentor, partner, and friend to many. His contributions have significantly shaped mental health care systems in Georgia and across the nation. His legacy continues to inspire and impact through the national implementation of the 988 Suicide and Crisis Lifeline.
Gregg’s funeral will take place on Wednesday, May 15, at 11:00 AM at the Church of the Holy Comforter in Martinez, Georgia. His life’s work remains a beacon for those striving to make mental health care more accessible and compassionate.