Does your behavioral health system need an upgrade?

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Since 2001, Behavioral Health Link has worked to develop proprietary software designed to assist our call takers in managing the complexity of crisis calls while capturing vital information necessary to ensure we link individuals to the most appropriate care available.

Over the years and in partnership with our stakeholders, we have developed a suite of software designed to capture crisis call center generated clinical information, quality management documentation, mobile crisis assessment data and to manage bidirectional, electronic referrals to outpatient services, mobile crisis teams, crisis stabilization units, and inpatient facilities, track the progress of referrals and availability of resources in real time, and provide interactive dashboards and complex reporting solutions designed to measure the efficiency and the effectiveness of the process.  We call this suite of software BHL’s Crisis Now software solutions.

BHL’s Crisis Now software solutions suite of products is web/mobile-enabled and fully customizable for real-time views of BH/IDD crisis program activity 24/7/365. Whether tracking facility referral and utilization or mobile crisis response services, BHL’s Crisis Now software has a solution for you.

Bed Track
Electronic crisis facility real-time bed availability registry.

Metrics
Online performance management and crisis access dashboards and reports.

Connect
Urgent and Routine Outpatient Scheduling Interface.

Engage
Intensive service referral and tracking system, integrated within the crisis call center’s EHR.

Care2Go
GPS-Based Mobile Crisis Dispatch.

Voice
Currently in R&D, voice analysis technology to provide real time feedback on a caller’s emotional state to improve care delivery.

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