In 2006 BHL began a unique collaboration with the Georgia Department of Behavioral Health and Development Disabilities. For the first time individuals from anywhere in Georgia could call one toll-free number for access to care in a crisis. The Georgia Crisis & Access Line (GCAL) links callers with trained professionals who provide the most appropriate linkage to care for mental health crises, developmental disabilities, and substance abuse crises.
Blended Mobile Crisis Response Services (BMCRS)
Crisis Contact Center staff coordinate with mobile dispatch when needed to send a mobile team to a caller to deliver crisis intervention services in—person and connect callers to out-patient services.
myGCAL App
With Georgia’s youth and young adults in mind, GCAL created the mobile app called myGCAL App. MyGCAL App connects users to the GCAL Crisis Contact Center staff. MyGCAL App allows people in Georgia to choose how they want to reach out to GCAL either through chat, text, or a phone call. MyGCAL App also helps people reach out without having to remember any long phone numbers or websites.
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