Does your behavioral health system need an upgrade?Â
At BHL, we believe in changing the world by helping those in need. We’re always looking for team members that have a passion for helping people in their community.Â
Whether you’re a licensed clinician, a degreed paraprofessional, an administrative professional, a software developer, or a recent college graduate looking to start their career, we provide the opportunity to fulfill your long term professional and personal goals.Â
Tailored for Precision and Partnership
Crafted from the ground-up with insights from field experts and compliant with the latest 988 data protocols, our solution is designed for precision. It promotes a partnership approach, enabling call center agents and callers to engage in meaningful conversations and collaborative problem-solving.
Proactive Emergency Preparedness
Our sophisticated system is designed for proactive response, incorporating crucial situational details such as household dynamics, potential safety risks, and more. This ensures that each emergency response is precisely tailored, enhancing the overall safety and effectiveness of the intervention.
This module provides the caller with their next step before hanging up the phone by locating the closest providers with matching admission criteria. The call agent can also send, receive, and track referrals electronically.
A central feature of the platform is for state and local officials to have access to real-time reports and dashboards. This critical information will inform decisions, justify funding requests, find service gaps, and continually improve care.
The call center module supplies an embedded risk assessment to guide the patient’s conversation about the type of care needed. As the patient answers a series of 988-ready questions it’ll assess the level of risk to help the agent with the type of care the patient needs. These acuity guidelines make the intake process easy to manage quickly and efficiently.
The mobile module supplies clinicians with industry standard assessments and enables recommended interventions, with real-time documentation in the field. The module also includes built-in safety features such as electronic staff check-ins and a method to silently call 911 if needed.
This module allows the visualization of statewide bed capacity. Using the caller’s zip code, the platform suggests the closest facilities with an available bed and matching admission criteria to meet the caller’s needs. Providers can send and receive referrals electronically, eliminating fax or physician phone calls.
A central feature of the platform is for state and local officials to have access to real-time reports and dashboards. This critical information will inform decisions, justify funding requests, find service gaps, and continually improve care.
The call center module supplies an embedded risk assessment to guide the patient’s conversation about the type of care needed. As the patient answers a series of 988-ready questions it’ll assess the level of risk to help the agent with the type of care the patient needs. These acuity guidelines make the intake process easy to manage quickly and efficiently.
The mobile module supplies clinicians with industry standard assessments and enables recommended interventions, with real-time documentation in the field. The module also includes built-in safety features such as electronic staff check-ins and a method to silently call 911 if needed.
This module allows the visualization of statewide bed capacity. Using the caller’s zip code, the platform suggests the closest facilities with an available bed and matching admission criteria to meet the caller’s needs. Providers can send and receive referrals electronically, eliminating fax or physician phone calls.
