About Behavioral Health Link

Software developer and behavioral health crisis care combined

About Behavioral Health Link

Behavioral Health Link (BHL) is a mental health software developer, and a crisis call center manager and operator for health agencies across the country.

Since 2005, BHL has operated the nation’s first statewide public behavioral health crisis response system in the state of Georgia, and leads the industry in the delivery of local, state, and national crisis service coordination utilizing our “air traffic control” software solution.

The 988 software solution is called, The BHL Platform, which brings all facets of the crisis management system together, by linking the person in crisis to the appropriate type of care in real time.


The BHL Platform is designed to support an individual across the entire care continuum. With specialized modules for each phase of their crisis journey, this platform can facilitate crisis call resolution over the phone by connecting individuals to local clinics, dispatching mobile assessment teams, and quickly finding empty beds in appropriate facilities.

Designed by national experts in crisis services, the BHL Platform is aligned with SAMHSA’s National Guidelines for Behavioral Health Crisis Care, and 988 service requirements.  


Facilitated responses to over 286,000 people in crisis in one year.

The Right Partner

BHL Statewide Map

We use our expertise, dedication, and passion to provide software and behavioral health care support services for:


  • Cities 
  • Counties 
  • States 
  • Healthcare providers 
  • Call centers 

Why Choose BHL 

Your needs and expectations are unique, and BHL’s behavioral health software and services provides customized solutions to address your biggest challenges.  

You’ll benefit from 

  • Decades of experiences serving more than 10 million people
  • Evidence based solutions
  • Prevention and recovery focused systems of care
  • Cutting edge technology and ahead of the curve digital tools
  • Designed by industry experts, the software is aligned with SAMHSA and 988 service requirements
  • A cloud-based platform that is fully secure and protects private health information
  • Programs and solutions are customizable scalable, and practical
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