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Welcome to BHL
Crisis Call
Center Hub
24/7 GPS-Enabled
Mobile Crisis Services
Crisis Now
Software Solutions
“IF A PICTURE IS WORTH 1,000 WORDS, A MOBILE CRISIS VISIT TO SOMEONE’S HOME IS WORTH A MILLION”
-DR. MATTHEW GOLDMAN
“What if we could see the entire [crisis] system?”
-Professor Martin Connor
“Services have been organized around your Mon through Fri, 8am to 5pm convenience, not ours, but… a crisis has no schedule.”
-Lived Experience Focus Group Participant
“Perhaps the most potent element of all, in an effective crisis service system, is relationships. To
be human. To be compassionate.”
-SAMHSA's National Guidelines for Behavioral Health Crisis Care
“Mobile crisis teams are an essential component to getting services to an individual in the community where they are at.”
-Dr. Stephanie Woodard
Respond, Engage, Connect
BHL Provides the Following Crisis Now Services
A call center hub provides 24/7/365 access to crisis services via phone, text, or chat. Call center hubs resolve approximately 90% of the callers’ concerns telephonically, and can provide real-time connections to care for the 10% who need additional support. Integrated software solutions ensure enhanced coordination of care, and a robust data interfaces drives process improvement, accountability, and transparency.
Mobile Crisis teams offer community-based intervention to those in crisis wherever they are – home, work, or anywhere in the community. There is no restriction based on location or the day or the time. Crisis has no schedule. Teams connect individuals in a mental health crisis to facility-based care as needed by providing warm hand-offs and coordinating transportation.
Orchestrate connections to care including 24/7 outpatient scheduling, live bed registry, one-click mobile crisis dispatch, and robust data analytics.
IN CRISIS? WE'RE WAITING TO HEAR FROM YOU NOW. IN GEORGIA CLICK HERE. OUTSIDE GEORGIA CLICK HERE.
Connect with BHL
People are in need of #behavioralhealth #crisis care and don’t know where to go. Our Five Lanes Crisis Partners provide someone to call, someone to come and a safe place to go. @riinternatl @BehavioralLink @CrisisAccess @HopeIncStories @MovingSuicide Read More
If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, 988 provides 24/7 connection to confidential support. There is Hope. Just call or text 988 or chat #Crisis #Hope #MentalHealth https://t.co/hnEUTUNcdV Read More
Helping people navigate the emergency hospital system resulted in an ah-ha moment for Miccio. “When I started working in the emergency room, I knew I’d found my specialty: treating people in crisis with dignity and respect.” #crisistalk #peers Read More
“For the most part, across the United States,” Russell says, “there’s been little consideration of what seat 911 should have at the table.” “Yet, that’s where most behavioral health calls currently go.” #CrisisTalk #Crisis #Innovation #988 Read More
We want to ensure every adult and child in crisis gets the effective care and support they need. That’s why we signed onto the #ReimagineCrisis principles to make this vision a reality. #988 #MentalHealthMatters #Crisis Read More
"By believing we can achieve our goals and actively working toward them, we open ourselves up to the treasure that had been waiting for us all along." - Elizabeth Crews #HopeIncStories #Inspiration #Recovery #MentalHealthIsHealth https://t.co/9i9xFk7KIi Read More
We want to build crisis response systems that are the least intrusive in the life of a person who has mental health issues or who enters a crisis,” says Ron Bruno of CIT International. #BehavioralHealth #ThoughtLeader #Crisis #Innovation #988 Read More
Virginia developed the Marcus alert system to provide clear 911 protocols that divert people in a mental health, substance use, or developmental disability crisis from a law enforcement response. #CrisisTalk #MentalHealthMatters #Crisis #Innovation https://t.co/oVyTfJZY2i Read More
Mobile response teams can help by providing schools with a non-law enforcement alternative when students are in distress—these partnerships can help schools better understand their students’ mental health needs. #MentalHealth #Conversations #Healthcare Read More
