Respond, Engage, Connect
BHL Provides the Following Crisis Now Services
A call center hub provides 24/7/365 access to crisis services via phone, text, or chat. Call center hubs resolve approximately 90% of the callers’ concerns telephonically, and can provide real-time connections to care for the 10% who need additional support. Integrated software solutions ensure enhanced coordination of care, and a robust data interfaces drives process improvement, accountability, and transparency.
Mobile Crisis teams offer community-based intervention to those in crisis wherever they are – home, work, or anywhere in the community. There is no restriction based on location or the day or the time. Crisis has no schedule. Teams connect individuals in a mental health crisis to facility-based care as needed by providing warm hand-offs and coordinating transportation.
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"No matter what the cons are, or how scary going down a road may seem, if I follow my true self it has always worked out in the end." #HopeIncStories #RecoveryTalk Read More
Bethany is a professional surfer who at thirteen survived a shark attack losing her left arm...she saw her new existence not as a impossible situation but as an opportunity to grow and become something even more dynamic. #HopeIncStories #JoinOurCommunity Read More
The recipient of the most considerable portion of the program’s funding is GBRICS. It will include a care traffic control call center, modeled after the Georgia Crisis and Access Line, walk-in clinics, and standardized 24/7 mobile crisis. #CrisisTalk Read More
"I was struck by this vibrant and live tree standing tall...Standing tall despite adversity may be challenging but it is possible and can stand out in vivid contrast against the bleak landscape of the challenges we overcome.." #Art on #HopeIncStories Read More
"What’s something simple and loving you can provide to your soul today? I’m not sure why we don’t give ourselves the same value and worth that we do others." #HopeIncStories Read More
Six software tools comprise the BHL Care Traffic Control software suite: Engage, Connect, BedTrack, Care2Go, Metrics and Voice. An end to end solution to bring the Crisis Now model into your community. Contact us for more information. Read More