In 2006 BHL began a unique collaboration with the Georgia Department of Behavioral Health and Developmental Disabilities. For the first time individuals from anywhere in Georgia could call one toll-free number (GCAL) for access to care in a crisis. The Georgia Crisis & Access Line links callers with trained professionals who provide the most appropriate linkage to care for mental health crises, developmental disabilities, and substance abuse crises. Since July, 2015 BHL has operated GCAL as part of the GA Collaborative ASO.
BHL operates Blended Mobile Crisis Response Services in 104 of the 159 counties across Georgia (covering a majority of Georgia’s population).
Proprietary dispatch software provides the BHL team with the ability to immediately locate and communicate with mobile teams in the field. Complementary proprietary assessment software allows secure, electronic assessment in the field with or without an internet connection enabling BHL’s professionals to provide crisis intervention services wherever and whenever a crisis occurs.
In partnership with our stakeholders, BHL developed a suite of software designed to capture critical clinical data to assess the Individual’s need and facilitate a safe landing with the most appropriate and available level of care. Click here to learn more about BHL’s proprietary “Care Traffic Control” software with embedded real-time dashboards, data share for EHR integration and reporting capabilities.
