Respond, Engage, Connect

BHL Provides the Following Crisis Now Services

A call center hub provides 24/7/365 access to crisis services via phone, text, or chat. Call center hubs resolve approximately 90% of the callers’ concerns telephonically, and can provide real-time connections to care for the 10% who need additional support. Integrated software solutions ensure enhanced coordination of care, and a robust data interfaces drives process improvement, accountability, and transparency.

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Mobile Crisis teams offer community-based intervention to those in crisis wherever they are – home, work, or anywhere in the community. There is no restriction based on location or the day or the time. Crisis has no schedule. Teams connect individuals in a mental health crisis to facility-based care as needed by providing warm hand-offs and coordinating transportation.

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Orchestrate connections to care including 24/7 outpatient scheduling, live bed registry, one-click mobile crisis dispatch, and robust data analytics.

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"I don’t know anyone who hasn’t experience loss through death or the fear of death due to the pandemic. I guarantee I could ask everyone I know and they would tell me they regret not telling or showing that they loved them. " #HopeIncStories #RecoveryTalk Read More

"Self-care is a personal way of expressing self-love and self-worth." #WellnessTools on #HopeIncStories Read More

“I can never be what I ought to be until you are what you ought to be.” Have courage – we are the hope that’s needed. Celebrate the Legacy. #HopeIncStories #JoinOurCommunity Read More

“Drop-off refusals and medical clearance requirements,” notes Galdys, “create problematic barriers for first responders, making it more likely that they’ll take people straight to the emergency department or jail.” #CrisisTalk Read More

Life is busy. Thoughts are constant. And it’s easy to miss the positive...When I see something that makes me feel good, I do my best stop and capture it." #art from the inspiring Craig Miller on #HopeIncStories Read More

"We can just take a step, any step, that moves us forward, and see how that goes. When we are feeling good about the step we are on, then maybe, the next step will be clearer..." #HopeIncStories #RecoveryTalk Read More

"We can take Charles Lamb another step further and note that every day is another new beginning...It means that the challenges that naturally come with life can be overcome as we move from one new day to the next." #HopeIncStories #RecoveryTalk Read More

"Creating things is fun. I love the sparkle of beads! Additionally, when I wear the things I make, it reminds me that I can make beautiful things." #HopeIncStories #WellnessTools Read More

"Decisions made by leaders across many sectors and at many levels of authority during the build-out of a comprehensive crisis system will have lasting implications for access, sustainability, and equity." Lisa Jobe-Shields, Katharine Hawkes #CrisisTalk Read More